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Tuesday June 18th 2013

Posts Tagged ‘Network Operator’

European network operators complain about Apple’s unfair iPhone contracts

It seems European network operators have complained to the European Union about apple’s unfair iPhone contracts.iphone5

The report comes from the New York Times. It reports, “European Union regulators are examining the contracts Apple strikes with cellphone carriers that sell its iPhone for possible antitrust violations after several carriers complained that the deals throttled competition.

“Although they have not filed formal complaints, a group of European wireless carriers recently submitted information about their contracts with Apple to the European Commission, according to a person briefed on the communications with the carriers who asked not to be identified.

“This person said the accusations focused on Apple’s contracts with French carriers, though other countries may also be involved.”

The European Commission’s spokesperson, Antoine Colombani, said in a statement, “We have been contacted by industry participants and we are monitoring the situation, but no antitrust case has been opened.”

Natalie Kerris, an Apple spokesperson, said, “Our contracts fully comply with local laws wherever we do business, including the E.U.”

If these anonymous European network operators’ claims are true, it looks like Apple is facing an antitrust case.

Do you think Apple is enforcing unfair iPhone contracts on European network operators? Let us know what you think through a comment on our Facebook page.

O2 increases prices – you can’t cancel your contract

Network operator O2 has increased its prices. The network will be adding 3.2% to every customer’s monthly bill starting in February of 2013. Unfortunately, you can’t cancel your contract. This is bad news if you’ve signed up for a contract with the network to get your hands on devices such as the iPhone 5 or the Samsung Galaxy S3.

O2 says on their website, “We’ve always done everything possible to give you great value. And keep your bills down.

“To date, we’ve held off putting our tariff prices up for as long as possible. Even when our competitors raised theirs.

“But now, because of inflation, we need to change the price of your tariff.

“From 28 February 2013, your line rental will go up by 3.2%. That’s in line with the current rate of inflation as at December 2012 when we made the announcement.

“You’ll see the increase on the first bill you get after 28 February 2013.”

Apparently, the price hike is due to inflation. This means that the rates for making calls, sending text messages, and data will remain unchanged.

O2 says, “What you pay for making calls, sending texts and using data isn’t affected by this increase. It’s just the mobile line rental for your Pay Monthly tariff.

“You don’t need to do anything. But if you want to work out what the price increase means for you and your mobile tariff, use our calculator.”

O2 suffered from two issues that resulted in outages this year. With a 3.2% increase in your monthly bill starting in February of 2013, you must be fuming. You may even be considering cancelling your contract. According to O2, you can take this course of action, but it will cost you.

O2 says on its frequently asked questions section, “You can. But as our terms and conditions allow us to put our prices up once every 12 months due to inflation, there would be a fee if you wanted to end your contract early.”

This means that you’re better off paying the additional 3.2%per month rather spending an arm and a leg for cancelling your contract early.

Will you be sticking with O2, or will you saying sayonara the first chance you get? Share your thoughts through a comment on our Facebook page.

BBM, iMessage, Facebook Chat, and ChatOn responsible for network operator losses amounting to £8.8 billion

Who doesn’t love using mobile instant messaging apps available on our smartphones? Instead of spending on text messages, more users send and receive free messages via mobile IMs. You may be enjoying free messaging apps such as the Blackberry Messenger (BBM), Apple’s iMessage, Facebook Chat, and Samsung’s ChatOn on smartphones such as the Bold Touch 9900, iPhone 4S, and Samsung Galaxy Nexus, but it is apparently making network operators around the world lose money, suggests a new report.

According to Ovum’s research, messaging apps or mobile instant messaging services are responsible for network operators losing profits amounting to $13.9 billion (approximately £8.8 billion), since a lot of mobile users make use of their data plans to send and receive messages rather than making use of the conventional text messaging.

Ovum suggests that network operators should tie up with phone manufacturers and app developers in the search for alternative methods of gaining back the revenues lost from messaging apps. However, despite Ovum’s findings, BBC says that the research firm failed to take account the amount of profits networks gain when charging customers data fees.

Do you still send and receive text messages, or are you one of the growing number of phone users who would rather make use of free messaging apps? Do think network operators are losing profits due to these IMs, or do you think they make up for these losses through data charges? Give us your thoughts.

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