Author: nadine Published: October 13th, 2011
According to RIM, the BBM, email, and internet access are slowly eking their way back in handsets such as the Blackberry Torch 9860 and the Torch 9810. Despite these services slowly finding their way to RIM’s handsets, users are demanding compensation for being offline for 3 days.
On the company’s official website, RIM said, “All services across Europe, the Middle East and Africa, as well as India, have been operating with significant improvement.
“We continue to monitor the situation 24×7 to ensure ongoing stability. Thank you for your patience.”
Okay. So it’s still not a hundred percent, which simply means it’s still useless. For 3 days, businessmen on Blackberry handsets couldn’t make use of Blackberry services that were supposed to make things more productive. For 3 days, teens constantly on the BBM couldn’t chat with their friends. This is the reason why Blackberry’s users are demanding compensation.
When the PlayStation Network finally went online after going down for quite some time, Sony offered its gamers free subscriptions to the company’s services as well as free games. Will RIM do the same? Will they offer their loyal users with free apps to appease them?
Unfortunately, RIM is yet to comment if they will be giving their customers any form of compensation. We’ll keep you posted once we know more.
Tags: BBM, BBM down, BBM outage, Blackberry Messenger, Blackberry Messenger down, Blackberry Messenger outage, Blackberry user compensation
Category App News |
Author: nadine Published: September 17th, 2011
You may have been frustrated not being able to use the Blackberry Messenger on your RIM handset. Don’t worry. You’re not alone. RIM went through an outage, which temporarily rendered its IM, browsing, and email service unusable. Do the London riots have anything to do with this? Apparently, it has nothing to do with the riots.
On its official Twitter account, RIM admitted that there was a problem. The tweet reads, “Some Canada & LatAm customers report BBM issues. Our support teams are investigating. We apologize for any inconvenience.”
It looks like the BBM outage has affected BBM users all over. Various users in the US and Canada have reported to be experiencing an outage as well.
RIM’s Blackberry Messenger was blamed to be the major tool used to organize violence and mayhem in London. Because it was free and allowed group chat, the unruly youth were allowed to organize the riots. There were talks from the government planning to shutdown the popular mobile IM as well as other social networks.
We do hope that this outage was due to technical difficulties and not the government. We also hope RIM gets its BBM as well as other services back online. After all, the Blackberry Messenger is one of main reasons why people choose to get a Blackberry smartphone.
Tags: BBM, BBM outage, Blackberry, Blackberry Messenger, Blackberry Messenger outage, London riots, RIM, RIM mobile IM
Category App News |
