Author: nadine Published: October 13th, 2011
According to RIM, the BBM, email, and internet access are slowly eking their way back in handsets such as the Blackberry Torch 9860 and the Torch 9810. Despite these services slowly finding their way to RIM’s handsets, users are demanding compensation for being offline for 3 days.
On the company’s official website, RIM said, “All services across Europe, the Middle East and Africa, as well as India, have been operating with significant improvement.
“We continue to monitor the situation 24×7 to ensure ongoing stability. Thank you for your patience.”
Okay. So it’s still not a hundred percent, which simply means it’s still useless. For 3 days, businessmen on Blackberry handsets couldn’t make use of Blackberry services that were supposed to make things more productive. For 3 days, teens constantly on the BBM couldn’t chat with their friends. This is the reason why Blackberry’s users are demanding compensation.
When the PlayStation Network finally went online after going down for quite some time, Sony offered its gamers free subscriptions to the company’s services as well as free games. Will RIM do the same? Will they offer their loyal users with free apps to appease them?
Unfortunately, RIM is yet to comment if they will be giving their customers any form of compensation. We’ll keep you posted once we know more.
Tags: BBM, BBM down, BBM outage, Blackberry Messenger, Blackberry Messenger down, Blackberry Messenger outage, Blackberry user compensation
Category App News |
Author: nadine Published: October 11th, 2011
If you are one of the many Blackberry handsets within EMEA (Europe, Middle East, and Africa) on phones such as the Blackberry Bold 9900 and the Torch 9860, RIM’s Slough server outages must be making you bang your head on the wall by now. This morning, services such as the Blackberry Messenger, emails, and the internet went back up, but now it’s down again.
When the problem started, RIM said, “Yesterday, some BlackBerry subscribers in the EMEA region experienced delays with BlackBerry services. The issue was resolved and services are operating normally.
“We apologize to those customers who were impacted for any inconvenience.”
According to Reuters, RIM spent 20 hours trying to solve the technical issues with its Slough servers, which left Blackberry handset users staring at the ceiling with nothing else to do. Sadly, RIMs problems are back. Their services are down again.
It looks like this problem is not affecting everyone. Some users have reported that the services are down again; some users are unaffected. Regardless, it looks like this is a frustrating day for Blackberry users.
Unfortunately, RIM has not commented on the intermittent BBM, email, and internet outages on Blackberry handsets. We’ll keep you posted once we know more.
Tags: BBM, BBM down, Blackberry Messenger, Blackberry services, RIM Slough servers, Slough servers
Category App News |
